Jaka
Most eateries will compromise on their standard of food and service but we’re glad to know that Upstairs has always been consistent with their great service and passion in their food. ESPECIALLY THEIR CAKES. So gooood.
Their biggest win is the affordable prices despite the weakeni ringgit and global inflation. You can still come here and have a good time without burning a huge a hole in your wallet.
P.S. to the management, probably want to just train your new guys to smile a little more when customers walk in. The usual guys are the best. Always smiling, always assuring you’re gonna have a good time here. Any complaints and they’re more than glad to compensate your experience. ??
Quite crowded for a weekend. We got a sit upstairs and it was quite hot. A bit uncomfortable due to the hot weather. Service was good, staff was attentive. Food was not too bad. We had the chicken burger, Mr Sanders, seafood chowder, onion rings and drinks. The onions rings are recommended.
The latte was also good. Hopefully we can sit downstairs the next time we go, very hot to sit upstairs and near the glass.
Went there on a Monday evening. It was pretty crowded but we got a table within a few minutes. Nice space, attentive staff and overall the food was okay but it is pricey. 2 pasta dishes, a fish and chips, one coffee and 2 cokes cost us around RM170!
Ordered Baba Love and Hang Over. Baba Love was pretty good, felt a slight Indian food feel with the spices used.
Hang Over was quite a joke (the pic is food already but into a few bites, so it looks a little messier than originally plated). For this price, I’d typically expect real hand fries, and at least a full sausage, but what we received felt like frozen fries and cut up sausage which I felt didn’t add up to a whole sausage. There were probably 6-7 pieces of sausages? You’re getting fries, sausage, beef bacon and eggs so it’s sure to taste good, but for the price of RM28, it’s totally not worth the money.
Environment was pleasant. Got the window seat upstairs, thought didn’t feel as hot as other reviews say it is. There were small fans around, depends if you sit facing it.
Service was prompt and waiters were friendly and accommodating.
Expensive due to the atmosphere and food presentation. The salmon pizza, stuffed chicken and coconut mock tail was pretty good. However other items are not that great (friend ordered soft shell crab burger and didn’t even want to finish it) , the lava cake took 2 hours to make and turn up tasting average.
Excellent service and good environment. The food portion is big and the taste was very good. Highly recommend! Definitely will come back again.