Jaka
I don’t know who handles the WhatsApp communication but it is far from effective communication.
Every time I take my dogs there, I struggle to get help with the door because the assistants could not be bothered to help with the door even when they see me struggling with sick dog in arm and trying to open the door. There’s always another pet owner who would eventually come over to help. The assistants simply pretend not to see it or even when they do they act indifferent and wait for you to call out for help.
After you’re made to wait 1 hour despite having an appointment, you are called in and made to wait while the worker cleans the examination table. Then again another 15min or so in the treatment room to be seen by someone. After consultation, there is poor communication between the doctor and the assistants at the front table who is then in charge of preparing medicine and scheduling appointments. The assistants seem clueless and give information inconsistent with what the doctor said and when you ask for clarification, the assistants and doctor shout back and forth discussing it. Totally unprofessional.
None of the assistants are helpful or friendly. It’s so chaotic at the front. I just realised I’m not the first person to comment on the terrible assistants. A year ago someone mentioned the same in their reviews. So looks like they’re not bothered after all. It’s so frustrating going to this clinic but at the same time there is no other option when it comes to good equipments.
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5 Replies to 7 Vet Terbaik di Seremban
Good Docs. Helpful and experienced. Went a few places for my dogs eyes and itchy skin. 1 doc said she has cataract the other said scratched her eyes, only in this clinic the doc’s diagnosed correctly that she has ulcer in her eyes and now slowly recovering. Tq Dr. Paul and Dr. Joshua
These vets are up to date and very experienced. These are the only ones who can diagnose pet disease spot on and they are super kind to do house call only in emergencies. My cat had bad earmites, the medication administered gave relief to my cat and cleared the mites. Thank you.
My dog passed away at the age of 12 but if it is not for the treatments provided by Dr. Paul, I think my dog might have passed away 1-2 years earlier. Personally, I have encountered many vets (including well-known ones) in the past years but most are selective (not taking big breeds or old dogs as if these dogs doesn’t deserve to live anymore) but Dr. Paul is the most compassion vet I ever met, he treated any pet breeds at any age with all his best (A vet which think all lives matter) so personally, I really appreciate the treatments he has provided for my dog for the past few years (Thank you, Dr. Paul).
Brought our dog to this clinic for treatment after being not active and weak for 2 days. Without even check for fever or any other symptoms, the “professional” doctor declared she having parovirus and will die in 5 days.(doctor even suggest us to mercy kill her). Not believing him, we brought her to another clinic for 2nd opinion, and found out it’s just a trapped muscle. She is fully recovered within 3 days. A big NO to this clinic.
The doctor is very helpful and friendly. Highly recommended…..