Jaka
Guys, please avoid coming to this store. They kept the worst staff ever in this outlet.
So here what happened.
Pre ordered my iPhone 15 Pro Max and choose for a store pickup in Gurney Plaza on the launch day.
Arrived at 8am to collect. Entered the store and no one bother to greets the customer. At least, a goid morning would be nice.
The way they treated me and my friends is like we were there just go and have look of the iPhone 15 that were display. They came and asked “Did you pre order for iPhone 15?” When i said yes, i was asked to que straight away at the cashier. Once im in the line, the other staff came with an iPad to verify my order. This staff was standing right in front of the store entrance and ignore us while we entering the store. Why? Because we didn’t look we can’t afford to buy the new iPhone is it? Fine, I don’t mind actually. As i knew that Switch staff always have an attitude. Especially Chinese. Not playing a race card, but this is the truth. Never encountered any issues with Malay/Indian staff so far.
So after i que and submit my phone number amd ID card for another verification, i was asked what type of payment i choose to proceed with. I told the guy with HSBC CC. It came with RM100 vouchers for me to purchase any accessories. Went to see and take one case that cost RM119 and back toy counter and have to que again as the cashier has proceed with another customer. Right after he finished serving the customer, i went to him straight away to proceed with my purchases. And one lady staff whose name Liling Wong came and asked me “You wanna buy case only is it?” How rude. And then i told her no, im collecting my iPhone. And she and the other guy had a conversation in chinese and the guy started to proceed the payment and passed me the iPhone.
- Top 3 Largest Island in Malaysia
Penang Island occupies the third position in size among Malaysian islands yet it functions as an energetic economic and cultural..
- The 5 Biggest Mosque in Malaysia
The “Iron Mosque” title describes Tuanku Mizan Zainal Abidin Mosque because of its stainless steel framework that represents contemporary Islamic..
- The Biggest ÆON in Malaysia
The shopping mall offers visitors a diverse selection of dining choices which extend from fast food eateries to upscale restaurants..
- 7 Salon Muslimah Pilihan di Seremban
Terima kasih kerana membaca! Jika anda mempunyai maklumat tambahan mengenai Salon Muslimah terbaik di Seremban, Malaysia, sila tinggalkan komen di..
5 Replies to Terokai Pilihan iPhone Store Terbaik di Georgetown
Apple resellers chain in Penang, good place to explore n shop ? crowed during some new products launching n stock clearance, overall ??
苹果正规分销商 种类齐全 当?️些新品发售或促销活动时 人潮比较多
Came again on290818 intend to purchase a mac book, the service is bad, eventually we bought in Harvey Norman
Was going thru the all the comments below.. seems all mix feelings on this branch… As for me.. let me share my thoughts on Switch Gurney Paragon… First of all..Well done Buqkhari!! And also to the staffs there yesterday night(18/11/2022)… The main concern i wanted was the staffs to layan me when i was browsing the ipad pro.. even on whatsapp they would reply me as soon as i was asking on stock n availability on the ipads..as for the other branches (Switch Gurney Plaza) they didnt bother to reply my WhatsApp or update me on the ipads situation. As a results… I gave Switch Gurney Paragon their first sales on the new Apple Ipad Pro M2 6th gen – 12.9″ – 256G …not one.. but 2x Ipads Pro with the 2nd gen Pencil…. I will visit again as i have few more items in mind to purchase in due course… Thx u again Switch Gurney Paragon for the effort put in securing the 2x Ipad Pros M2 Space Gray for me…
Upon reading the reviews below after my visit, it was no surprise I experienced the same treatment. I was served by a female staff who seemed clueless to what I was looking for – which was simply an Apple Pencil for my Ipad. I found it extremely unprofessional that she had to Google what I was asking about in front of me. After finally understanding what I needed, she proceeded to show me the Apple Pencil which she recommended. When asked, she keep saying she ‘thinks’ its compatible then proceeded to rush me to the counter. When I asked for alternatives she mentioned there are none until I pointed to an alternative Logitech pencil which she didn’t know as well and gave me the same answer of ‘I think’. First time visiting, extremely disappointed at the service.
Wanted to purchase MacBook Pro 13 inch 512GB & was informed there’s no existing stock. Informed the sales person that I would like to make full payment while them helping me to place the order, and the answer received was ‘I don’t know. Maybe you can go check it at Gurney Plaza.’
What a marvellous service provided by Switch Paragon crew team! ??????
Best environment
Best customer service given ?
Specially your staff Lakesh really was there with me till end. The information he gives make me till bought my dream phone IPhone 15 promax. I recommend your company should give him a good appreciation as a boost to others staff. Overall i satisfied with everything ❤️
Hat’s off team ?