The next time I went to Khmer Views I needed their VISA AGENT service to get a visa to visit Vietnam. Steve helped me, he was very obviously experienced with the Vietnamese embassy while other agencies I talked to were clearly not.
The price was right and Steve delivered what he said he would before he said he’d have it. That last part was probably luck but these guys are competent and helpful. I confidently recommend this business to anyone who’s visiting Phnom Penh.
We dealt with Thary in the office and she spoke good English and seemed professional when we visited. We paid $50 USD each along with $5 USD to get our passports mailed to us once they had been done. This was for a 30 days extension. We were told it would take 7-10 business days to get our passports back.
A week later Thary messaged us and asked for our e-visa certificates. We sent them through and asked if everything was on track. We didn’t hear back.
A week later, when it had been 10 business days since we started the process, we tried to get back in contact with Thary to check for an update. She didn’t answer WhatsApp messages or calls, and both numbers listed for Khmer Views on their website were disconnected. This was quite stressful not knowing what was happening with our passports and being unable to make future travel plans. She eventually got back in contact with us a day later and told us it had only been 5 business days. So the process only started when we sent her our e-visa certificates. She acted like it was our fault for this delay when we had no idea she needed these. Surely she would know to ask for them when you are first handing over the passports.
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